Dale Hufford
Security Doesn't Have To Be Complicated
Making Security Less Boring, One Customer At A Time
Driving Enterprise Success Through Strategic IT & IAM
Experienced Technical Account Manager | Cybersecurity | Hybrid Cloud | Customer Growth
I help enterprises maximize the value of their IT investments through strategic account management, focusing on cybersecurity, IAM, and hybrid cloud solutions
Results-driven Technical Account Manager with 20+ years of experience delivering enterprise IT solutions and driving strategic customer success across cybersecurity, IAM/PAM, and hybrid cloud infrastructure.
Skilled at aligning technical roadmaps with business goals to maximize value, reduce churn, and accelerate growth. Proven success managing multi-million-dollar enterprise accounts, leading quarterly based reviews (QBRs), and fostering cross-functional collaboration to ensure seamless service delivery. Combines deep technical expertise with a consultative approach to drive adoption, retention, and revenue expansion in regulated environments.
What I do
Driving enterprise success by aligning IT strategy with business goals through expert account management and deep technical insight.
Strategic Account Leadership
Manage multi-million-dollar enterprise relationships with a focus on adoption, retention, and growth.
Cybersecurity & IAM Expertise
Deliver secure, scalable Identity and Access Management solutions in complex, regulated environments.
Technical-Focused Consulting
Bridge business needs with technical execution to drive real-world outcomes across hybrid cloud infrastructure.
Identity & Access Management (IAM/PAM)
Design, implement, and support IAM and Privileged Access Management solution. Help Organize Control Access, reduce risk, and meet compliance across hybrid environments.
Hybrid Cloud & Infrastructure Expertise
Support organization with architecture, integration, and management of hybrid IT environments. Enable secure and seamless access between on-premise systems and cloud platforms.
Customer Success & Retention
Drive adoption, minimize churn, and uncover expansion opportunities by acting as a trusted advisor. Focus on measurable outcomes that demonstrate long-term value and ROI.
My Experience
2023 – Present
Delinea Corporation
Technical Account Manager
As a Technical Account Manager at Delinea, I work directly with enterprise clients to ensure they get the most out of their cybersecurity solutions. I focus on driving platform adoption, solving complex technical issues, and aligning our technology with each client’s business goals. As a key contributor to a $6M+ pipeline, I consistently exceed revenue targets and lead executive reviews that enhance engagement and satisfaction. My role is all about building trust, creating value, and helping clients grow securely.
2019 – 2023
Delinea Corporation (Formerly Centrify)
Professional Services Consultant
Before moving into account management, I was focused on designing and implementing IAM and PAM solutions tailored to each client’s security needs. I handled everything from planning and configuration to integration and training. Working with *NIX systems, Active Directory, and compliance-focused infrastructure, I became a trusted advisor to organizations looking to modernize and secure their environments.
2015 – 2019
IGT
Systems Engineer II
At IGT, I was part of the team that delivered and supported proprietary casino systems worldwide. I managed virtual environments using VMware, administered Windows and SQL servers, and ensured smooth deployments in highly regulated industries. I also worked closely with compliance teams and authored support documentation that helped streamline operations.
2011 – 2015
Advanced Office Systems
Senior Systems Engineer
At Advanced Office Systems, I led IT strategy and infrastructure projects for a range of clients as part of a managed services team. I completed more than 50 Exchange-to-Office 365 migrations with zero data loss and automated large portions of the process to boost efficiency. From deploying hundreds of servers to maintaining 95%+ uptime, my goal was always to deliver reliable, scalable solutions that met evolving business needs.